2025 PRIVACY POLICY: Data Usage, Storage, and Sharing

Last Updated: 4/21/2025

Privacy Policy for Prodest Insurance Group

Welcome to Prodest Insurance Group. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our insurance products and services. By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with customized, efficient services.
 

a. Personal Information

Personal information includes data that can identify you as an individual. This may include:
  • Contact Information: Name, email address, mailing address, and phone number
  • Identification Information: Social Security Number, driver’s license, or other government-issued ID
  • Financial Information: Payment details, billing address, and banking information for transactions
  • Health Information: Medical history, existing health conditions, or any information relevant to your coverage needs

b. Non-Personal Information

Non-personal information includes data that cannot directly identify you. This may include:
  • Browser type, device identifiers, and operating system
  • Pages viewed, time spent on pages, and interaction data
  • Aggregated demographic information

2. How We Use Your Information

We use your personal and non-personal information to provide you with our services and improve our offerings. Specifically, we may use your information to:
  • Process and manage your insurance applications and claims
  • Provide customer service and support
  • Verify your identity and prevent fraud
  • Send you relevant updates, including policy changes or notices about your coverage
  • Conduct research and analyze data for internal business purposes

3. Information Sharing and Disclosure

We may share your information in the following circumstances:
  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or to protect our rights and the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new owner.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Your Choices and Rights

under this Privacy Policy, you have the right to:
  • Access and Update Your Information: You can review and request changes to your personal information by contacting us.
  • Opt-Out of Marketing Communications: You may opt out of receiving marketing emails or calls at any time by following the unsubscribe instructions in our communications or by contacting us directly.
  • Request Deletion: You can request deletion of your information where it’s no longer needed, subject to legal retention obligations.

5. Security of Your Information

We take the security of your personal information seriously and use industry-standard measures to protect it. However, please note that no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Your Information

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once information is no longer needed, we will dispose of it securely.

7. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we may have collected information from a minor, please contact us immediately.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and, if significant, we will notify you directly via email or through our website. Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions about this notice or the subject matter herein, or if you would like to request any additional information, please contact us at:

Prodest Insurance Group
7000 W Palmetto Park Rd, Suite #300 Boca Raton, FL 33486
enrollment@prodestins.com
(888) 919-2113

Thank you for trusting us with your health insurance needs. We are committed to protecting your privacy at every step.